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SHIPPING INFORMATION
- Website veronicathelabel.id transaction is for Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Brunei country only
- If you are from other country outside above, you can purchase our products via Whatsapp 0811158680
- The shipping fee will be automatically calculated at check out.
- All orders will be processed after payment received. Payments made beyond business hours will be processed on the following business day.
- Delivery via GoSend/ GrabExpress is available (For Indonesia only)
- Reguler (JNE/JNT//Sicepat) : Monday – Saturday start from 09:30 WIB – 16:00 WIB
- Gosend (Instan/Sameday) : Monday – Saturday start from 09.30 WIB – 15:00 WIB
- Deliveries are not available on Sundays, and Public Holidays.
- We do not responsible in risk of loss of the merchandise after delivery has been confirmed.
- We do not take responsibility if JNT, JNE and SICEPAT fail to deliver the package in time due to incomplete address, misspeient at the address.
- Please check your JNT and SICEPAT shipping code in the ‘Track Order’ links at the top of the page and call JNT customer service (0811-8466-188) or SICEPAT customer service (021 – 5020-0050) or JNE customer service (021-29278888) to deal with the problem.
- Once your order has been shipped, you will receive an email with your tracking information.
- You can track your order by logging into your account and viewing your order history.
- You can track the delivery progress using the tracking number we provide through the official websites of JNT, JNE or SiCepat.