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Return to shopReturns & Exchanges
- Unboxing video is required for exchange or complain.
- We DO NOT accept a complain or exchange request WITHOUT an unboxing video.
- Exchange is valid for a maximum of 7 DAYS after you receive the items and should be returned in its original condition (clean condition and new) with all box and invoice.
- Exchange is only for size and color. If the size and color you’re requesting is not available, your can change with another color.
- Customers are responsible for the shipping costs for exchange. We will process your items within 1-3 working days AFTER we receive the product from the customer.
- We have the right to reject a return, exchange, or complain requests because of unclear unboxing video or if products received are not in its original state.
- All return postage costs will be at the customer’s expense. Return shipping must be prepaid and trackable.